Payment Policy
We accept Visa, MasterCard, Discover and
American Express. We can also process your payment with Electronic
Check. All orders will be shipped upon confirmation of payment
with 24 to 48 hours. Items must be shipped to address that matches
billing information unless other arrangements have
been made.
Please note that shipping cost is set per
item so when purchasing more than 1 item shipping cost might be
higher, if so we will refund the difference of actual
shipping cost to what shipping cost were charge on multiple
purchases.
Other Payment Method
If you want to pay by paypal, just email us
at conwaycs@gmail.com ,
with the items you want, and we will set-up a page for you to pay by
paypal. Will be done in 24 hours unless submitted on the weekend,
then it will be set-up on Monday.
If you don't have a credit card or bank
account, you can place an order by e-mail and send a money
order to the above address, simply go through the shopping cart
steps till you get to payment section, this will tell you how much
your order is with shipping. Your order will be shipped upon
confirmation of payment. Be sure to copy and paste the information
from payment page, and e-mail it to conwaycs@gmail.com .Your order will be
shipped once confirmation of money order or cashier check is
verified with the issuing party, due to the fraudulent activity with
these types of payments. Items have taken up to 4 to 6 weeks
for confirmation.
Shipping Policy
Normal shipping is inside the United States. Exception can be
made if purchasing party acquires proper paperwork from receiving
country.
Please note that shipping cost is set per
item so when purchasing more than 1 item shipping
cost might be higher, if so we will refund the
difference of actual shipping cost to what shipping cost were charge
on multiple purchases.
RETURN POLICY
If for any reason you are
not satisfied with a product, please contact us before sending the
item back. Since we deal with several sources, we will need to send
you proper instructions on how and where to return the item(s).
We guarantee that all products you buy is free of defects or
you may return it immediately for a new replacement. If you item was
damaged during shipment, please contact us and we will send you
proper instructions on how to file a claim.
If you are not
satisfied with your item, you may return it to use within a period
of 30 days.
When returning an item, please make sure to use
the original packaging with all accessories and owners manual.
In ALL cases, shipping and handling fees are non refundable.
There is also a 20% restocking fee on non-damaged items that
are returned in exception for hand made jewelry items which cannot
be returned or refunded from the time the fabrication begins.
Typographical Errors
In the event a product
is listed at an incorrect price or with incorrect information due to
typographical error or error in pricing or product information
received from our suppliers or from staff error, we shall have the
right to refuse or cancel any orders placed for product listed at
the incorrect price. We shall have the right to refuse or cancel any
such orders whether or not the order has been confirmed and your
credit card charged. If your credit card has already been charged
for the purchase and your order is canceled, we shall immediately
issue a credit to your credit card account in the amount of the
charge. In order to capture as much detail in our images for your
benefit, actual jewelry size may be different than the size they
appear in the site due to extreme close ups of the images.
JEWELRY SECTION
We are sorry we cannot
normally ship to the following countries: Afghanistan, Iran, Angola,
Iraq, Bangladesh, Poland, Bulgaria, Romania, Burma Rwanda, Burundi,
Seychelles, Congo, Slovenia, Cuba, Sudan, Ethiopia, Syria India,
Yemen, and Indonesia.
Due to varying custom laws, we cannot
tell you if you will incur custom fees. We do know that USA
customers do incur up to a 6.5% custom fee which must be paid upon
receipt of the item when receiving items from send from outside the
US. European customers incur a 20% VAT tax. If you are in the USA or
Europe, please check with your local customs department for the
particulars in your case!
Hand made jewelry items cannot be
returned or refunded from the time the fabrication begins.
Thank You,
Coway's Corner
Store