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> Policy

Payment Policy

We accept Visa, MasterCard, Discover and American Express. We can also process your payment with Electronic Check. All orders will be shipped upon confirmation of payment with 24 to 48 hours. Items must be shipped to address that matches billing information unless other arrangements have been made.

Please note that shipping cost is set per item so when purchasing more than 1 item shipping cost might be higher, if so we will refund the difference of actual shipping cost to what shipping cost were charge on multiple purchases.

Other Payment Method

If you want to pay by paypal, just email us at conwaycs@gmail.com , with the items you want, and we will set-up a page for you to pay by paypal. Will be done in 24 hours unless submitted on the weekend, then it will be set-up on Monday.

If you don't have a credit card or bank account, you can place an order by e-mail and send a money order to the above address, simply go through the shopping cart steps till you get to payment section, this will tell you how much your order is with shipping. Your order will be shipped upon confirmation of payment. Be sure to copy and paste the information from payment page, and e-mail it to conwaycs@gmail.com .Your order will be shipped once confirmation of money order or cashier check is verified with the issuing party, due to the fraudulent activity with these types of payments. Items have taken up to 4 to 6 weeks for confirmation.

Shipping Policy

Normal shipping is inside the United States. Exception can be made if purchasing party acquires proper paperwork from receiving country.

Please note that shipping cost is set per item so when purchasing more than 1 item shipping cost might be higher, if so we will refund the difference of actual shipping cost to what shipping cost were charge on multiple purchases.

RETURN POLICY

If for any reason you are not satisfied with a product, please contact us before sending the item back. Since we deal with several sources, we will need to send you proper instructions on how and where to return the item(s).

We guarantee that all products you buy is free of defects or you may return it immediately for a new replacement. If you item was damaged during shipment, please contact us and we will send you proper instructions on how to file a claim.

If you are not satisfied with your item, you may return it to use within a period of 30 days.

When returning an item, please make sure to use the original packaging with all accessories and owners manual.

In ALL cases, shipping and handling fees are non refundable.

There is also a 20% restocking fee on non-damaged items that are returned in exception for hand made jewelry items which cannot be returned or refunded from the time the fabrication begins.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers or from staff error, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. In order to capture as much detail in our images for your benefit, actual jewelry size may be different than the size they appear in the site due to extreme close ups of the images.

JEWELRY SECTION

We are sorry we cannot normally ship to the following countries: Afghanistan, Iran, Angola, Iraq, Bangladesh, Poland, Bulgaria, Romania, Burma Rwanda, Burundi, Seychelles, Congo, Slovenia, Cuba, Sudan, Ethiopia, Syria India, Yemen, and Indonesia.

Due to varying custom laws, we cannot tell you if you will incur custom fees. We do know that USA customers do incur up to a 6.5% custom fee which must be paid upon receipt of the item when receiving items from send from outside the US. European customers incur a 20% VAT tax. If you are in the USA or Europe, please check with your local customs department for the particulars in your case!

Hand made jewelry items cannot be returned or refunded from the time the fabrication begins.

Thank You,

Coway's Corner Store

 

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