Conway's Corner Store
9432 Highedge Dr.
Dallas, TX 75238
(214) 762-0031
e-mail: conwaycs@gmail.com
For your protection when purchasing a product the billing address
must match the shipping address. If you would like us to ship to a
third party you must contact us by e-mail and include a phone
number. This is to ensure you protection and ours. If you don't have a credit card you can place an order
by e-mail and send a money order to the above address, simply go
through the shopping cart steps till you get o payment section, this
will tell you how much your order is with shipping. Your order will
be shipped upon confirmation of payment. This has been known to take
up to 6 weeks. Money Order has to be for exact amount only, due to
the fraud activity with money orders.
Thank You
Steve Conway
Conway's Corner Store
Please note: We cannot offer refunds or exchanges on clothing or
headwear products. All sales are final.
RETURN POLICY
If for any reason you are
not satisfied with a product, please contact us before sending the
item back. Since we deal with several sources, we will need to send
you proper instructions on how and where to return the item(s).
We guarantee that all products you buy is free of defects or
you may return it immediately for a new replacement. If you item was
damaged during shipment, please contact us and we will send you
proper instructions on how to file a claim.
If you are not
satisfied with your item, you may return it to use within a period
of 30 days.
When returning an item, please make sure to use
the original packaging with all accessories and owners manual.
In ALL cases, shipping and handling fees are non refundable.
There is also a 20% restocking fee on non-damaged items that
are returned in exception for hand made jewelry items which cannot
be returned or refunded from the time the fabrication begins.
Typographical Errors
In the event a product
is listed at an incorrect price or with incorrect information due to
typographical error or error in pricing or product information
received from our suppliers or from staff error, we shall have the
right to refuse or cancel any orders placed for product listed at
the incorrect price. We shall have the right to refuse or cancel any
such orders whether or not the order has been confirmed and your
credit card charged. If your credit card has already been charged
for the purchase and your order is canceled, we shall immediately
issue a credit to your credit card account in the amount of the
charge. In order to capture as much detail in our images for your
benefit, actual jewelry size may be different than the size they
appear in the site due to extreme close ups of the images.
JEWELRY SECTION
We are sorry we cannot
normally ship to the following countries: Afghanistan, Iran, Angola,
Iraq, Bangladesh, Poland, Bulgaria, Romania, Burma Rwanda, Burundi,
Seychelles, Congo, Slovenia, Cuba, Sudan, Ethiopia, Syria India,
Yemen, and Indonesia.
Due to varying custom laws, we cannot
tell you if you will incur custom fees. We do know that USA
customers do incur up to a 6.5% custom fee which must be paid upon
receipt of the item when receiving items from send from outside the
US. European customers incur a 20% VAT tax. If you are in the USA or
Europe, please check with your local customs department for the
particulars in your case!
Hand made jewelry items cannot be
returned or refunded from the time the fabrication begins.
Thank you,
Conway's Corner Store |